Because it is important that you feel safe when you book your holiday with us, we inform you that:
- When making your reservation, you are booking through a Portuguese travel agency, duly licensed and registered in the National Register of Travel Agencies and Tourism with the number 3301
- Our office is based in Viana do Castelo and our headquarters is located in Espinho. Portugal.
- We do not charge any booking fee, the values presented are the final price.
- Payments can be made by credit card (through a secure system of SSL data encryption with Thawte certificates and 3D Secure Service), bank account transfer, PayPal or MB Way.
Read more: What are Thawte certificates?
- After making your reservation, you will receive all the information and its voucher (document to be presented at the hotel, airport, etc ...) in your email
- During your trip, you always have our 24H support line.
- You will always have our support team to provide any clarification you can use the following contacts (click here) or through the following form:
About Thawte Certificates
Thawte was the first certification authority to issue SSL certificates to public entities outside the United States, quickly representing 40% of the global SSL market. In 2000, Thawte was acquired by Symantec and became a key member of the Symantec family of trusted brands. To date, Thawte has issued more than 1 million SSL and code signing certificates since 1995, protecting identities and transactions in more than 240 countries.
What's 3D Secure service
3D Secure is a free service that allows you to make secure online payments by entering a unique use code (one per purchase) sent by SMS to the cardholder's mobile phone. The networks that have joined this service are MasterCard / Maestro and Visa / Visa Electron.
Through this service, which can identify the online stores where the use of the credit card is made with more secure methods, it is possible to obtain protection and total security regarding the fraud and also guarantees of security in the use of the data of the real credit card in environments online.
How to join and use 3D Secure?
If you do not already have this service on your credit card, you can do so through your financial institution's Homebanking. You must associate a mobile number and activate the SMS Token credential. Then, just confirm the operation through a code that will receive via SMS.
Once you have linked the credit card to the number, your mobile phone is indispensable for making card payments over the Internet. In order to use the service, the card holder must indicate - on the purchase to be made in Internet secure sites (verified by VISA or MasterCard) - the elements of the credit card that are requested.
After this procedure, a numeric code is generated that is sent by SMS to the mobile phone associated with the 3D Secure service together with the transaction data (amount and merchant).
How do I sign up to MB WAY?
MB WAY is the first inter-bank solution that enables purchases and immediate transfers via smartphones and tablets. To become an MB WAY service user requires just two steps:
1st step – Select the “MB WAY” option on a MULTIBANCO ATM (that appears on the first screen), insert your mobile phone number and define the six digit MB WAY PIN number. This PIN number serves to confirm all transactions made on the MB WAY app. 2nd step – Download and activate the MB WAY app keying in your mobile number and the MB WAY PIN number defined during step 1.
The user then immediately receives an SMS with an activation code for inserting into the app with the service then fully ready for use. The MB WAY access and registration data for the user are always the respective mobile phone and MB WAY PIN numbers